Our surgery has moved to a triage system, to help deal with patient demand.
Not all patients need to be seen, but they will be seen if its needed.
This means that when you call the surgery, you will be ask some details, which will be passed to the Doctor.
If the Doctor thinks that they can deal with it over the phone, they will call you back within four hours, or send you a text message explaining the outcome. If the doctor thinks that you will need to be seen, they will ask reception to book you an appointment.
